Guaranteed and Return of Goods
gives you the best guaranteed by the most stringent standards in
All dolls will be replaced if there is a defect or anomaly or if
there is a model error, it will be replaced at no cost.
Please follow the recommendations for any return or replacement
request for return must be made within 2 days after your
You must provide video
evidence to know the exact problem.
doll should not be used for personal purposes
doll must be in its original packaging and as received
a photo of the dolls in their packaging before closing the
FedEx Return Mail Copies will be sent to you as a PDF file
must have a printer or go to a copy center for printing the
documents affixed to the box
On postage proof duly
made we will send you our FedEx carrier for pickup
Note that the dolls returned for production error will be found on
the auction market.
We take no responsibility for contagious diseases of the returned
All the dolls an identification number that allowed us to trace
You fully accept the responsibility for the returned product if
lawsuits could be made accordingly.
We can not give any guarantee if it has been used for personal
The replacement will be made only upon receipt of your order at